Testimonials for NV Waterproofing & Foundation Repair

The workmen showed up right on time. They were courteous and pleasant – and they told us EXACTLY what they were going to do. Once they dug down to the sewer pipe, Jim was proven correct as the pipe was broken completely in half. Originally, Jim thought the job would take 2-3 days. It was finished in one day – way beyond my expectations. This experience is one of the most satisfying I’ve ever had while having work done on my house. I can’t thank you enough for the courtesy, speed and quality your company provided. The team was fast and accurate. I am forever a customer, and if anyone asks, I will recommend your company as being the best in the business. The experience has been phenomenal, from the first day that Jim showed up to give the estimate right through having all the work done. Kudos to everyone in your company for doing a great job.

The reason for this high review is because of the high quality character of Jim. NV came to my home to investigate water infiltrating my basement from a front foundation wall. Jim assessed the problem as best he could, but because I had left the dry wall up he was unable to immediately access the area inside the drywall. Being at work at the time, I asked my wife to cut back some of the drywall to take a better look. Jim stayed and not only helped my wife cut away the drywall and remove sopping wet insulation, but helped her find that the problem had originated with a leaking pipe in the wall that we did not know was there. Although the company policy against removing the drywall themselves seemed odd to me, nevertheless it was their policy. Jim went above and beyond to help my wife remove the drywall and insulation, which with two small kids was going to be very difficult for her to do by herself. He helped clean up and was polite and respectful. While I am grateful I do not have a foundation leak, should I ever have one, I will call NV Waterproofing and ask for Jim. Quality people are hard to find, thanks man.

Oswaldo did a great job in walking us through the steps . He was very experienced and clear about the job. The crew started on time , completed much earlier than I had thought ( less than 1 day) and left the space very clean. Oswaldo was good to talk to and answered all out questions. Great work. Thank you Oswaldo. Brian Bui Brian was very good . He was so focused in really trying to understand our problem and providing us a solution . He did not seem to be busy trying to sell products but instead paid all attention to solving our issue . Very customer focused . He always responded to our questions and calls . He even came to check how the job was going on the day of work. Very much appreciated. Thank you Brian. Keep up the good work!!